E-Mail

Your webhosting account supports both the POP (Post Office Protocol) and IMAP (Internet Mail Access Protocol) methods for accessing and retrieving E-Mail stored on the Server. POP allows you to download e-mail from the Server to your own PC. IMAP does the same, but it also allows you to create folders on the account itself and save e-mail in the folders you create. If you have a Shared Hosting account or a Server A, however, only the admin user can use Imap.

Server A Considerations

Note: A customer can actually add as many POP users on the Server A as they please using vadduser, iManager, etc.; however, only the first 10 users listed in their passwd file will be recognized. Also keep in mind that utilities like vlistuser and vadduser re-order your passwd file alphabetically after every user is added. Hence, only the first 10 users listed in the re-ordered passwd file will be recognized!!

Technically, a Server A can also have 10 IMAP accounts; however, because there is only a single FTP account, the IMAP accounts would not be able to access folders on the server. So, for all intents and purposes, only 1 IMAP account is supported on the Server A (since remote folders aren't supported and accessing remote folders is a major reason why you would choose IMAP).

Setting up your Mail Program

Select the email client program you use from the list below. If you do not see your specific client program, use the generic instructions below for configuration.


Generic Configuration Instructions

Configuring email settings may be different from program to program, but all e-mail programs require the same basic pieces of information. Here we list the different items required by most e-mail programs, and the proper way to configure them. If you have difficulty figuring out how to configure your particular client program, please consult the documentation that came with that program, or contact the software manufacturer.

  • POP mail
    There are a few different methods (also known as protocols) for checking email. POP (Post Office Protocol) is the most commonly used method, particulary when using an e-mail client.

  • Email Address
    This is often listed as POP account or IMAP Account, return address, or reply address, and some programs may request this more than once. In every case, however, this is simply your username at your host domain (for example, username@YOUR-DOMAIN.NAME.)

  • Username
    Also often called POP ID or Account Name, this is your username.

  • Password
    This is the password associated with your username. Some programs do not ask for the password until you check your mail.

  • Incoming Mail Server
    There are a number of different ways this may be phrased, but it is referring to the domain name where your mail is stored. Your mail is stored on your Server, so you should enter your Host domain name

  • Outgoing SMTP Server
    This may also be expressed differently, but it is asking for the domain name of your SMTP server, or the server you use to send email. This should be your Host domain name. Your SMTP server should be set to allow SMTP-Auth


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